Please ensure that you have authenticated your account.

To edit your notification preferences, visit the Profile screen of the Supply app by selecting the Profile icon, or the fifth icon, in the bottom navigation bar.

Select Notifications.

From here, edit your preferences to your liking. Opt-in to receive notifications for certain features (such as Announcements, Important Alerts, and more) by clicking the toggle. The toggle will turn green if you have opted in. To opt-out, click the toggle again. The toggle will be grey if you have opted out. Note: Some notification preferences be configured from their respective screen. For example, you can additionally configure your notification preferences for Latest News via the Home Screen or your notification preferences for Restocks or Raffles from the Feeds Screen.

No, you can only be logged into your account on a single device at a time. If you attempt to sign in to your authenticated account on another device, the current device you were signed in on will be logged out.

The Supply app is a freemium app that allows users to freely download and use our app, in a limited way. To access all of our features, users must upgrade to a Paid (also known as Pro) plan. Some features are accessible but limited once you have authenticated your account.

The following features are accessible (but limited) once you have authenticated your account:

Pro users have access to all the following:

Some restocks have limited stock and may be sold out by the time a user clicks on a Restocks alert. Product pages are constantly being monitored by sneaker bots and also other interested buyers that may be attempting to cart the product at the same time. Occasionally, some retailers will load and publish a product link without any sizes loaded or live. However, our Restocks feed will only catch products with available sizes.

Some retailers will require that a customer be logged into an account to access the product page or to add the product to their cart. If this happens, simply sign into your account associated with the respective retailer in order to continue with the checkout flow.

Some retailers may pull or remove a product page once stock has sold out or for other reasons. This will result in a 404 or error page when accessing the previously published link.

Our Restocks feed does not guarantee success but it does greatly improve your chances of securing the products you want. There are additional measures you can take to improve your chances even further.

Upgrade to our Pro plan: If you are not currently subscribed, you may be missing out on dozens of restocks throughout the day. Our Pro plan grants you access to features that cannot be accessed by using our Free plan. Pro users get real-time alerts sent by our team, restocks for hundreds of retailers, customized Restocks notifications so you only get alerted for the products you’re interested in, and more.

Account creation: Some sites require an account in order to begin the checkout flow or cart any product on their site. You can expedite this process before a release by creating an account ahead of time. Every second matters when it comes to restocks so creating an account for retailers before a release can save you valuable seconds when a restock happens. To take it a step further, we suggest using a secure password manager to keep track of your accounts once they are created.

Keep up with the calendar: It’s important to get familiar with release procedures and the ebbs and flows of the release calendar. It’s best practice to keep up with specific products you are interested in before, during, and after a release. Keep up with popular retailers, smaller retailers, and how they differ or relate in terms of their checkout flow. Keeping up and getting familiar with releases and procedures will give you even more of a chance of securing the products you’re looking for.

Apple Pay: In order to set up Apple Pay on your device, view Apple’s guide.

Shop Pay: In order to set up Shop Pay on your device, view Shop’s guide.

Google Pay: In order to set up Google Pay on your device, view Google’s guide.

To filter your push notifications for Restocks, view this guide.